Privacy Policy

Cargo Fridge ("we", "our", or "us") is committed to protecting your privacy and ensuring that your personal information is collected and processed responsibly in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us.

Information We Collect

We may collect the following information:

• Full name
• Company name
• Email address
• Telephone number
• Physical address (where applicable)
• Information submitted through our contact forms
• Website usage information through cookies and analytics

How We Use Your Information

We use your information to:

• Respond to enquiries
• Provide quotations
• Deliver products and services
• Schedule repairs and maintenance
• Process warranty claims
• Improve our website and customer experience
• Comply with legal obligations

We will never sell your personal information to third parties.

Sharing Your Information

We may share your information with trusted third-party providers only when necessary, including:

• Delivery and logistics providers
• Payment providers
• IT service providers
• Professional advisers
• Government authorities where required by law

All third parties are required to protect your information.

Data Security

We implement reasonable technical and organisational measures to protect your personal information against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure

Although we take every precaution, no method of transmission over the Internet is completely secure.

Cookies

Our website may use cookies to:

• Improve website functionality
• Remember preferences
• Analyse website traffic
• Improve user experience

You may disable cookies in your browser settings.

Your Rights

Under POPIA you have the right to:

• Request access to your personal information
• Request corrections
• Request deletion where legally permitted
• Object to certain processing
• Withdraw consent where applicable

Retention of Information

We retain personal information only for as long as necessary to:

• Provide our services
• Meet legal obligations
• Resolve disputes
• Enforce agreements

Third-Party Links

Our website may contain links to external websites.

We are not responsible for their privacy practices or content.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

Cargo Fridge
7 Bob Morrison Street, East End, Bloemfontein, 9301
Email: info@cargofridge.co.za